AI shopping agents are getting locked out of websites, sometimes by accident
TechCrunch reports that personal AI agents, apps like Meta's Muse that shop and book for a person, are increasingly blocked on sites including Amazon and Walmart. Some blocks are deliberate. Others come from routine anti-bot checks, like a click-to-prove-you're-human button.
Why it matters
If you sell or take bookings online, your site's security settings may be making this choice for you. Some observers suspect a September 15 Cloudflare default change is turning agents away. Cloudflare shared no data on that. An industry standard for telling helpful agents from spam bots is still in development.
Your moveOpen your host's or Cloudflare's bot settings, see whether AI agents are blocked, and decide on purpose whether to admit agents acting for customers.
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